Cancellation policy

Order Cancellation

Standard in-stock orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, contact us within 12 hours of placing your order.

Bamboo Apparel (Fulfilled by Spun Bamboo) Cancellations must be requested immediately after purchase, as most orders are dispatched within 48 hours. Cancellation is subject to supplier approval and cannot be guaranteed once processing has begun.