Política de envío

Delivery Information

We are proud to offer international shipping services to over 35 countries worldwide. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

TheManEssens endeavors to get your order to you as soon as possible. Your order will be processed and dispatched within approximately 2-6 working days (Monday-Friday). However, in the event that there are any problems with your order, we will contact you via email.

Due to the high demand for online shopping, our couriers might experience delays in the arrival of packages.

Please allow extra time for your order to arrive with you as there are currently extra procedures in place that may cause delays in your local area. 

Shipping Rates, Customs, and Fees

We currently fulfill our orders from 2 different locations, our main Warehouse in Shenzhen and our partner's Warehouse in Europe where we fulfill all our cork products.

The shipping cost varies with each shipping destination and shipping method.

  • Custom duties are included for most countries we ship to (i.e. USA, Canada, Norway, Switzerland, United Kingdom, European Union, Israel, Japan, Malaysia, Singapore, South Korea, Thailand, Taiwan, Australia, and New Zealand), that means that there is no need to pay extra for your package upon arrival.

For all orders under $800 customs charges and taxes are included in case of the USA. Additional fees may apply for orders over $800.

  • For orders to other countries be aware that extra costs (customs and taxes) may be charged in your country. Duties, taxes, and other fees are determined by the customs agency within the destination country and are the responsibility of the recipient. These fees might be due at the time of delivery and are non-refundable. If the recipient fails to pay applicable duties and taxes, the package will be abandoned and TheManEssens will not refund the abandoned order, including shipping charges and fees. If you wish to learn about potential fees that apply in your country, it is best to contact your local customs office.

By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Free Shipping

TheManEssens offers free standard shipping for orders over $50 from both warehouses to the following countries:

North America:

Canada Mexico United States



European Union Norway Switzerland United Kingdom


Middle East:

Israel Saudi Arabia United Arab Emirates



Japan Malaysia Singapore
South Korea Thailand Taiwan



Australia New Zealand


Standard Delivery Shipping time

Shipping time varies by location. These are our estimates:

Location Estimated Shipping Time Shenzhen *Estimated Shipping Time Portugal
North America
7-20 Business days 15 to 30+ Business days
Europe 7-20 Business days 15 to 30+ Business days
Middle East 10-25 Business days 15 to 30+ Business days
10-25 Business days 15 to 30+ Business days
Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

Express Delivery Shipping time

Express Delivery is only available for products fulfilled in our warehouse in Portugal. These are our estimates:

Location *Estimated Shipping Time
North America
5 to 10 Business days
Europe 5 to 10 Business days
Middle East 5 to 10 Business days
10 to 15 Business days
Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

Tracking information

Once your order has been processed and dispatched, you will receive an email from us with your tracking number for orders (except for cork products sent with Standard Shipping). For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.